top of page
Privacy Policy
At Lovelee Salon, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (www.loveleesalon.com) and use our services. By accessing our website or booking services with us, you consent to the collection and use of your information as described in this policy.
Privacy Policy - the basics
1. Information We Collect
We may collect the following types of information when you interact with our website or use our services:
a. Personal Information
-
Contact Information: Name, email address, phone number, mailing address.
-
Booking Information: Details related to your appointments, such as services booked and preferences.
-
Payment Information: Credit/debit card details or other payment methods (we use secure payment processors and do not store your payment information).
b. Non-Personal Information
-
Browsing Data: IP addresses, browser type, referring website, and navigation patterns while on our site.
-
Cookies: We may use cookies to improve your browsing experience and provide personalized content.
2. How We Use Your Information
We use your information to provide and improve our services, including:
-
Appointment Scheduling: To manage and confirm your bookings, send appointment reminders, and process payments.
-
Customer Service: To respond to your inquiries, provide customer support, and notify you of changes to your appointments or our services.
-
Marketing and Promotions: To send you newsletters, promotions, and updates about our services that may interest you. You can opt out of marketing communications at any time.
-
Website Improvements: To monitor and analyze trends, usage, and activity on our website to improve its functionality and user experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers to facilitate services on our behalf, such as:
-
Payment Processors: To securely process your payments.
-
Email Marketing Platforms: To send promotional communications (only if you’ve opted in).
-
Third-Party Service Providers: To provide other business operations, such as web hosting, analytics, and marketing assistance.
All third-party service providers we work with are required to maintain the confidentiality of your information and to use it only for the purpose of providing the agreed-upon services.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or destruction. We use secure servers and encryption where necessary, and our staff is trained to handle your data responsibly.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Privacy Rights
You have the right to:
-
Access Your Data: Request access to the personal information we have collected about you.
-
Correct Your Data: Request corrections or updates to any inaccurate information.
-
Delete Your Data: Request the deletion of your personal information, subject to any legal obligations or necessary business purposes.
-
Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any promotional email or contacting us directly.
To exercise any of these rights, please contact us at loveleesalon@gmail.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies help us personalize your experience and gather statistical data about how our website is used. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our site.
7. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have unintentionally collected such information, please contact us so we can delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with the date of the latest revision. Your continued use of our website or services after any changes to this policy constitutes your acceptance of the revised terms.
bottom of page